Why I Switched Back to Intense Debate for Comment Management

Previously, I wrote Why Intense Debate Still Isn’t Ready for WordPress Use! Since then, my view on Intense Debate has changed. As I mentioned earlier, I’ve always been a big fan of Automattic’s attempts to combine user accounts between various services allowing us as blog holders to simplify the number of logins we need to remember. Nearly two months back, Intense Debate attempted to add themselves to the Autommatic “account combined” list.

It had mixed success because while it allowed those of us with WordPress.com accounts to comment through Intense Debate, we still had two profiles. There was an Intense Debate profile and a WordPress.com profile. This created confusion because we now had two accounts instead of just the one that we were supposed to. The intentions were to fix this soon, but it still hasn’t happened. Here’s why it affected me:

I decided to try out Intense Debate myself to see if it would fit the needs of this site. I ended up creating a new Intense Debate account, not realizing that I could just sign on with my WordPress.com login and password. I linked this site to and my comments synced perfectly with Intense Debate. Then of course, I read this post and decided that I wanted my Intense Debate profile to be the same as my WordPress.com one. Of course, I deleted my Intense Debate account and then reset the plugin. I tried to connect it to my “new” account but of course, it wouldn’t let me do that. It seems that you need to disconnect your WordPress blog from Intense Debate before deleting or switching accounts. Now I’m stuck, without Intense Debate. My hope is, that when the merger goes through properly, they will realize that my orphaned blog belongs to my WordPress.com account and attach the two together. That would save a lot of hassle for all of us who don’t read directions properly before beginning.

Since then, Intense Debate support have looked into my accounts and have combined the two of them under my wordpress.com account and I no longer have two accounts, 🙂 They believe that all other accounts should be combined by the end of the year, which with the volume of accounts they have is understandable.

So, here I am: running Intense Debate again except this time with only 1 account!

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